Refund policy

  1. Sale items, undergarments, accessories, socks, and beauty products are not eligible for return. If you are unsure about your item(s) eligibility, please email our customer service at info@nerdunit.us.
  2. Item(s) must be returned within 7 days (Malaysia) or 30 days (other countries) upon receipt.
  3. Item(s) must be returned unworn, unwashed, unaltered, undamaged, unused, and all with original tags attached.
  4. Returned item(s) are subject to quality control. NERDUNIT reserves the right to refuse a return if the item(s) show any signs of wear, alterations, misuse, or damage.
  5. NERDUNIT will not be help responsible for any damages or loss occurred during your return shipment process. We also highly recommend that you use a postal service with a tracking option to track your return parcel.
  6. Unless a defective or wrong item(s) was sent to you, all are shipped at your own cost.
  7. Item(s) can only be returned in exchange for store credit. NERDUNIT is unable to do a direct exchange as we are not able to guarantee the availability of the item/size you wish to exchange for.
  8. NERDUNIT does not provide a refund for all orders. All returns will be issued a store credit which can be used during your next purchase.
    *Please allow up to 7 business days for the return to be processed.