MALAYSIA

INTERNATIONAL SHIPPING
INFORMATION

PRODUCT AVAILABILITY

We reserve the right to limit the quantity of Products we supply. While we make every effort to only display items that are currently in stock and available to ship, there may be instances from time-to-time where we run out of stock of a particular product. In these instances your order will be canceled and a member of our customer service team will notify you. Items in your shopping cart are not reserved and may be purchased by other customers.

PURCHASE FOR PERSONAL USE ONLY

You may purchase products only for personal use and not for resale. By placing your order, you confirm that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

RETURNS POLICY

  • Sale items, undergarments, accessories, socks, and beauty products are not eligible for return. If you are unsure about your item(s) eligibility, please email our customer service at Info@nerdunit.us
  • Item(s) must be returned within 7 days upon receipt.
  • Item(s) must be returned unworn, unwashed, unaltered, undamaged, unused, and all with original tags attached.
  • Returned item(s) are subject to quality control. NERD UNIT reserves the right to refuse a return if the item(s) show any signs of wear, alterations, misuse, or damage.
  • NERD UNIT will not be help responsible for any damages or loss occurred during your return shipment process. We also highly recommend that you use a postal service with a tracking option to track your return parcel.
  • Unless a defective or wrong item(s) was sent to you, all are shipped at your own cost.
  • Item(s) can only be returned in exchange for store credit. NERD UNIT is unable to do a direct exchange as we are not able to guarantee the availability of the item/size you wish to exchange for.
  • In the event of item(s) being out of stock/cancelled orders, our refunds take 5-7 business days to process, as all payments go through iPay88 payment gateway first and it takes a few working days for settlement.
  • NERD UNIT does not provide a refund for all orders. All returns will be issued a store credit which can be used during your next purchase.

*Please allow up to 7 business days for the return to be processed.